Privacy
Effective Date: 15 May 2026
At Deudare, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or otherwise interact with us.
By accessing www.deudare.com, you agree to the practices described in this policy.
1. Who We Are
Deudare is a luxury e-commerce brand operating through Shopify.
For the purposes of applicable data protection laws, including the UK and EU General Data Protection Regulation (GDPR), Deudare acts as the data controller of your personal information.
Contact
London, United Kingdom
2. Information We Collect
Information You Provide
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number (optional)
- Billing and shipping addresses
- Payment details (processed securely by third-party providers)
- Order history
- Customer service communications
- Marketing preferences
Information Collected Automatically
When you use our website, we may automatically collect certain information, including:
- IP address
- Browser and device information
- Pages viewed and time spent on site
- Referring URLs
- Browsing and purchasing activity, including cart interactions
- Cookies and similar tracking technologies
Sensitive Information
We do not intentionally collect or store sensitive personal information, including data relating to health, sexual orientation, or personal wellbeing.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate order confirmations and delivery updates
- Manage accounts and purchase history
- Improve website functionality and user experience
- Send marketing communications where consent has been provided
- Detect, prevent, and investigate fraudulent activity
We do not sell or lease personal information to third parties.
4. Marketing Communications
Where you have opted in, we may send communications relating to new collections, products, or updates from the house.
You may opt out at any time by:
- Clicking “Unsubscribe” within any marketing email
- Contacting us at privacy@deudare.com
5. Sharing Your Information
We may share information with trusted third-party providers strictly where necessary for operational purposes, including:
- Shopify (e-commerce platform)
- Payment providers such as Stripe or PayPal
- Shipping and logistics partners
- Email and marketing platforms
- Analytics providers such as Google Analytics
These providers process information on our behalf under confidentiality and security obligations.
We may also disclose information where required by law, legal process, or where necessary to protect our rights, customers, or property.
6. Your Rights
Under GDPR and similar regulations, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Object to certain processing activities
- Request data portability
To exercise any of these rights, please contact:
We aim to respond to all legitimate requests within 30 days.
7. Cookies & Tracking
We use cookies and similar technologies to ensure website functionality and improve your browsing experience.
Cookies may be used for:
- Site functionality, including cart management
- Performance and analytics
- Personalisation
- Marketing and retargeting
You may manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.
For further information, please refer to our Cookie Policy.
8. Data Security
We implement appropriate technical and organisational measures to protect your information.
These measures include:
- PCI DSS-compliant hosting provided by Shopify
- SSL encryption for payment transactions
- Restricted access to personal information
While we take reasonable steps to safeguard your information, no online system can ever be guaranteed to be completely secure.
9. Data Retention
We retain information only for as long as necessary to:
- Fulfil orders and provide services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
Where information is no longer required, it is securely deleted or anonymised.
10. International Transfers
Certain service providers may process information outside the United Kingdom or European Economic Area (EEA).
Where this occurs, appropriate safeguards are applied, including Standard Contractual Clauses or equivalent legal protections.
11. Children’s Privacy
Deudare does not knowingly collect personal information from individuals under the age of 18.
If such information is identified, it will be removed promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.
Any updates will be published on this page with a revised effective date.
13. Contact
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
Deudare Privacy Team